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15
z.one ultra and z.one ultra sp OPERATOR MANUAL 15-9
Printer Error
Messages
Transducer
Problems
Transducer Not Recognized By System (No B-Mode Imaging)
To ensure a positive connection, disconnect the transducer and reconnect it.
Inspect the metal contact pins on the connection surface of the transducer
connector for bending or other damage.
To determine a problem with the transducer or system, attach a different
transducer. t
Disconnect the transducer. Power OFF the System. Power the System back
ON and reattach the transducer to test for functionality.
Remove the Scan Engine from the Cart and repeat the transducer removal/
installation process.
If system still fails to operate any transducers, contact ZONARE Technical
Support.
General
Operation
Problems
Function (F1-F4) Key(s) Do Not Operate
Using the onscreen menu, go to Setup button | System Setup | Keys to access
the menu for configuring the function keys.
NOTE: The function keys on the SmartCart/SmartCart sp can be configured
independently from the function keys on the standalone
Scan Engine.
Unable to Modify Existing User Preset (Grayed Out)
Make sure the desired user Preset has been previously (i.e., before
attempting to modify it) selected as the active preset.
Unable to Access DICOM Configuration Menus (Grayed Out)
Verify license file (Z-ONE.dat) contained on software installer USB Memory
Stick used during last software installation is current.
Reinstall software on the System and test for DICOM functionality at
completion.
Table 15-1. Sony UP-D897 B&W Printer
Message Description and Remedy
DOOR The paper door is open – Close the paper door until it locks
securely
EMPTY No paper is loaded or paper has all been used – Add paper
COOL The protection circuit that prevents the thermal head from
overheating has been activated – Allow the printer to cool; normal
printing will resume when message disappears
WAIT The printer is busy performing internal processing – Wait for
processing to complete
Table 15-2. Sony UP-D25MD Color Printer
For error messages, see documentation that came with Sony UP-D25MD Color Printer.
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